A box is a promise.
Most stores go quiet the moment you pay.
Ordered. Packed. Flown. Delivered.
You see every step.
Eight ways in
Start somewhere.
We sell across a lot of ground. Pick the shelf you came for, or look at everything.
The one thing we are good at
From the second you pay, the line starts moving.
Most shops go quiet after checkout. This is the whole reason Molentra exists, so we built the shop around the opposite.
Ordered
Payment clears and the line starts moving.
Packed
Picked, boxed and handed to the carrier.
Flown
Tracking updates on its own. No refreshing.
Delivered
At your door, on the day we said.
Worth a look
Things people keep buying.
Try it
Walk a parcel to the door.
This is the same line your real order rides on, with the same four steps. Hold the button and push it along.
Hold the button. Let go and it eases back, the way a parcel stops moving when nobody is pushing it.
Before you buy
The things you are actually wondering.
These are the questions people ask about any shop they have not bought from before. Here are the honest answers.
How long will my order take?
We pack within one working day of your payment clearing. The delivery time after that depends on your address, which warehouse your item ships from and which service covers you, so we show the estimate at checkout for your actual order rather than printing one number that would be wrong for most people. If we cannot get an estimate at that moment we tell you, rather than guessing, and the dates appear on your order page once the parcel is booked.
Who pays return postage?
If we got it wrong, we do. Wrong item, damaged, faulty, not as described: you will not be out of pocket. If you simply changed your mind, you pay the return postage and we refund the price of the item.
Will I have to pay customs or import duty?
Sometimes, depending on your country and the value of the order. That charge comes from your government rather than from us, and it is not included in what you paid. If it applies, the carrier contacts you before delivery.
What if my parcel never arrives?
Tell us. If tracking has not moved in seven days we chase the carrier on your behalf. If it is genuinely lost you get a full refund or a replacement, whichever you prefer.
How do I know this is a real shop?
Fair question, and one worth asking of anywhere new. Our full company terms, shipping policy and returns policy are written out on this site in plain language rather than legal fog. There is a contact form that a person answers. And every order is tracked end to end, so you are never left guessing.