A box is a promise
Everything you need.
And you always know where it is.
Molentra Member Prices
New Member Arrivals
Products with a Molentra Member Price, shown under the regular price. Sign in or create an account to pay it. The newest member prices come first.
Beauty Tech
Hailicare 7-in-1 IPL Facial Cleansing and Lifting Apparatus
$29.99$49.99
$24.99 member price
11 ways in
Start somewhere.
We sell across a lot of ground. Pick the shelf you came for, or look at everything.
The one thing we are good at
From the second you pay, the line starts moving.
Most shops go quiet after checkout. This is the whole reason Molentra exists, so we built the shop around the opposite.
Ordered
Your order is received and the journey begins.
Packing
Preparation begins here. This becomes Packed when complete.
Shipping
Live tracking begins. This becomes Shipped at the distribution branch.
Out for delivery
The carrier confirms the final delivery stage.
Delivered
Delivery is confirmed by the carrier.
Worth a look
Things people keep buying.
Try it
Walk a parcel to the door.
This is the same line your real order rides on, with the same five milestones. Hold the button and push it along.
Hold the button. Let go and it eases back, the way a parcel stops moving when nobody is pushing it.
Help
Frequently asked questions
Delivery, customs, tracking and returns.
How long will my order take?
We pack within one working day of your payment clearing. The delivery time after that depends on your address, which warehouse your item ships from and which service covers you, so we show the estimate at checkout for your actual order rather than printing one number that would be wrong for most people. If we cannot get an estimate at that moment we tell you, rather than guessing, and the dates appear on your order page once the parcel is booked.
Who pays return postage?
We review eligible issues before confirming a resolution. If a return is required, we provide instructions and explain any return costs according to the case and applicable fulfilment policy. Read our Returns and Refund Policy before sending anything back.
Will I have to pay customs or import duty?
Sometimes, depending on your country and the value of the order. That charge comes from your government rather than from us, and it is not included in what you paid. If it applies, the carrier contacts you before delivery.
What if my parcel never arrives?
Contact us with your order number if your parcel is missing or tracking stops moving. We review the carrier information with our fulfilment partner. Depending on the case, an approved resolution may include a refund or replacement.
Can I track my order without making an account?
Yes. Go to Track Order, enter your order number and the email you used, and you will see exactly where it is. No account needed.